Shipping policy
Order Processing
All orders are processed within 1–2 business days after order confirmation.
Please note:
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Orders are not shipped or delivered on weekends or public holidays
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During high-volume periods, processing times may be slightly extended
You will receive a confirmation message once your order has been processed.
Shipping & Delivery Time
We currently ship across Egypt.
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Estimated delivery time: 2–4 business days
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Delivery times may vary depending on your location and courier operations
While we aim to deliver within the stated timeframe, delays may occasionally occur due to factors beyond our control.
Shipping Fees
Shipping fees (if applicable) are calculated and displayed at checkout before completing your order.
Any promotions related to free shipping will be clearly communicated on the website.
Order Tracking
Once your order is shipped, you may receive tracking details or delivery confirmation via phone or message, depending on the courier service.
If you have any questions regarding your shipment, feel free to contact us.
Cash on Delivery (COD)
Cash on Delivery is available for eligible orders within Egypt.
Please ensure:
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Your phone number and address are accurate
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You are available to receive the order at the delivery address
Failure to receive a confirmed order may result in restrictions on future COD purchases.
Incorrect Address or Failed Delivery
MOURY is not responsible for orders delayed or undelivered due to:
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Incorrect or incomplete shipping information
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Customer unavailability at the delivery address
In such cases, additional shipping fees may apply for reshipment.
Damaged or Missing Orders
If your order arrives damaged, incomplete, or incorrect, please contact us immediately at mourywear@gmail.com with:
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Your order number
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Clear photos of the issue
We will work quickly to resolve the matter.
Contact Us
For any questions related to shipping or delivery, please contact us at:
We’re always happy to assist.